FAQ’s


Sprinkler Shield answers some of the most popular questions asked by customers about what is covered under our sprinkler warranty. Please click on the (+) to reveal the answer and the (–) to hide it.

My husband/wife drove over my sprinkler head and it broke. Is this covered?

No, but as a policyholder, we can come out and repair for you at a discounted rate. The new sprinkler set-up would then be covered in the future.

I am having a pool installed and they tore up my yard and sprinklers. Is this covered?

No, but as a policyholder, we can repair for you at a discounted rate.

What is a Zone?

Zones are also referred to as stations, valves, or circuits. A Zone is a group of sprinkler controlled by a single valve that waters a designated area. If designed correctly, each Zone should only water one plant type or plants with similar watering needs.

How do I determine how many Zones I have?

Your Timer will have either a dial or a button that allows you to see (usually one-by-one) all the Zones (schedule or circuits) that are available on your system. The example to the right shows how to find the number of Zones on this particular Timer.

Is there a Service or Callout Fee?

Yes. Policyholders receive a discount.
Policyholders – $34.95
Non-policyholders – $95.00

What forms of payment do you accept?

Visa, Amex, Master Card, Discover, and eChecks.

How long until someone can come out once I submit a claim?

Within 24 hours

What type of payment/monthly plans do you offer?

We offer 3 different options. Monthly, annual and 24-month subscription plans are available. The longer your plan, the more you save.